Shipping Policy
Clear and transparent shipping information
Order Processing
Orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed the next business day.
Shipping Timeframes
Standard shipping typically takes 5-7 business days within Australia. Express shipping is available and takes 2-3 business days.
Please note that shipping times may vary depending on your location and carrier delays beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. Free standard shipping is available on orders over $100 AUD within Australia.
Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information. You can use this to monitor your delivery progress.
Incorrect Shipping Details
Please ensure your shipping address is correct before completing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Delays
While we strive to meet estimated delivery times, delays may occur due to factors beyond our control, including carrier delays, customs processing, or unforeseen circumstances.